I've also moved this folder to another location in case things go wrong. On the right side, find suspicious and unknown programs that may be related to Amazon Shopping Assistant pop-up and select it, then click on the Uninstall button. Then I ran ccleaner so it could delete the remaining stuff and the only thing left in the win\installer folder was one of the two files (I can't remember which one)Īnd a folder in program files with these two files: Click on the Start button (or press the Windows key) to open the Start menu, then select Settings at the top. After uninstalling the app, Iobit performed a 'deep clean' and removed the entries in the registry. To access the code, you'll need a tool for reading MSI fileswhich is typically. If a program isn't listed in the uninstall options, you'll be asked for that program's product code. The troubleshooter provides steps for you to follow. I moved everything to another folder and I ran one of these two shown above. If you see the File Download box when you start downloading, select Run or Open. (both say 'this installer database contains the logic and data required to install(.)') These files were found inside windows\installer: If not, it's probably safe to delete them then. If it does, then leave the folders alone for a week (just in case) - and see if there are any problems for a week.

The safest thing to do is to rename the folders and then reboot to see if the system works OK.